True Padel Sunderland

I played padel for the first time recently, having played tennis and table tennis previously. I found it to be a hugely enjoyable experience and the facilities at True Padel were impressive. I definitely plan on revisiting.

Terrible customer service. A game of padel ruined by a £100 parking fine received a week or so later. Not once did true padel advertise that a registration needed to entered upon arrival, the website even says “free parking” (quite ironic actually🤣). Upon speaking to the business they claim that they do not get involved with parking and you have to pay or appeal to have it lowered yourself. Having worked in a gym previously with a similar setup, I know that the business can request for this to be cancelled with no issues. Myself and my friends won’t be returning to any True Padel venue suggest others don’t too.

Been going here for a long time now and the courts and facilities are immaculate, the staff are friendly and helpful but I've never felt compelled to write a review. Today however we had a no show on our game and a member of staff (Tyler) stepped in so we weren't out of pocket and put of exercise. She was a great player and a good laugh and we had a great time. Thanks Tyler.